Join our team of passionate professionals in a positive & dynamic environment!

About Us

At Heimaleiga, we specialize in managing short-term rental properties in Iceland, delivering exceptional guest experiences while maximizing property performance for owners. We collaborate with a wide range of online distribution platforms, including Booking.com, Expedia, and Airbnb, to ensure smooth booking flows, high occupancy rates, and competitive pricing. Additionally, we manage direct bookings through our own website, Heimaleiga.is.

Role Overview

As a Distribution and Listing Manager, you will play a key role in managing property listings, optimizing distribution across various booking platforms, and ensuring seamless booking operations. You will work closely with OTAs (Online Travel Agencies), Guesty (our Property Management System), and internal teams to enhance property visibility and maximize revenue.

This role is part of our Guest Journey team, and you will collaborate closely with our Revenue Management team. Our team members are based in Bansko, Bulgaria, and Reykjavík, Iceland, with this position located in our Bansko office.

Key Responsibilities

Distribution & Channel Management

• Oversee property listings on OTAs (Airbnb, Booking.com, Expedia, etc.) and direct booking platforms.
• Ensure all listings have accurate, up-to-date content, pricing, and availability.
• Manage integrations between the PMS and distribution channels, resolving any connectivity issues.
• Monitor and optimize listing performance using data analysis and industry best practices.
• Work closely with operations and guest support teams to ensure a seamless booking process.
• Assist with onboarding new properties, ensuring proper setup across all platforms.
• Handle property-related inquiries from OTAs and internal teams.
• Collaborate with the marketing team to enhance listing appeal and visibility.
• Build and maintain relationships with OTA account managers and distribution partners.
• Stay up to date with industry trends, platform updates, and best practices to optimize performance.
• Align distribution strategies with broader business goals in collaboration with internal teams.

Qualifications & Skills

• Experience in property management, hospitality, or online distribution.
• Strong knowledge of OTAs, PMS, channel management, rates, and pricing strategies.
• Analytical mindset with the ability to interpret data and optimize performance.
• Excellent communication and problem-solving skills.
• Ability to multitask and work efficiently in a fast-paced environment.

Apply now

About Us

Heimaleiga a growing property management company specialising in short-term rentals in Iceland. With our headquarters in Iceland and back-office operations in Bulgaria, we’re looking for a talented Financial Controller to join our finance team in our Bulgaria office.

Position Overview

We are seeking a detail-oriented Financial Controller with 2-5 years of relevant experience to oversee our financial operations. This role is crucial in maintaining financial accuracy, ensuring timely payments and collections, and providing key financial insights to support our growing business.

Key Responsibilities

• Accounts Receivable Management: Handle invoicing processes, communicate with clients and partners, and implement effective collection strategies to maintain healthy cash flow
• Payment Reconciliation: Ensure all payments from OTA (Online Travel Agency) partners and various booking channels are accurately received and reconciled
• Financial Reporting: Prepare and submit various financial reports to authorities, property owners, and management in a timely manner
• Accounting Coordination: Serve as the primary liaison with our external accounting team, providing necessary documentation and information
• General Financial Operations: Support additional finance tasks including budget preparation, financial analysis, and process improvement initiatives

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or related field
• 2-5 years of experience in financial control, accounting, or similar finance role
• Strong proficiency with accounting software and MS Excel
• Excellent communication skills with fluency in English (written and verbal)
• Exceptional attention to detail and analytical skills
• Ability to work independently and as part of a team

Preferred Qualifications

• Experience in the hospitality or property management industry
• International experience through work or education
• Familiarity with OTA platforms and payment systems

We Offer

• • Competitive salary based on experience and qualifications
• • Opportunity to work with an international team in a growing industry
• • Professional development opportunities
• • Modern office in the center of Bansko
• • Potential for travel to Iceland

Apply now

Heimaleiga ltd is a property management company for vacation rentals, located in Iceland. We offer a holistic solution, with both the property owners’ and guests’ benefits in mind.

As our company continues to grow, we are looking for Customer Support Representatives proficient in English. The position is based in our Bansko office and involves day, evening and night shifts.

Key responsibilities include:

• Maintain guests inquiries, bookings, arrival and departure time
• Provide a smooth resolution to guest queries and issues during their stay
• Assist guests with any maintenance issues
• Coordinate with Housekeeping team and maintenance team
• Monitor and maintain received reservations
• Support the guests directly over the phone or in written
• Apply company standards for dealing with guests and property portfolio

Your key skills & qualities:
• English independent user
• Customer centric service approach
• Highly organized, with attention to detail
• Responsible and mature personality
• Sense of humor is highly appreciated

Other features that would help a lot:

• Degree in a relevant subject, preferably Tourism
• Experience in guests service by phone and e-mail
• Knowledge of holiday rental business and platforms (AirBnB, Booking, TripAdvisor, Homeaway, Expedia etc)

Experience variety every day – Join our amazing team and be part of an exciting, ever-evolving industry!
Team events – Get ready for exciting outings, travelling and parting!
Office in the city centre of Bansko – amazing office with many people from all over the world.
Competitive Salary
Option to travel to Iceland
We want to hear from you if you’re ready to make your mark in the short-term rental market and elevate our portfolio’s success!

Apply now

Heimaleiga ltd is a property management company for vacation rentals, located in Iceland. We offer a holistic solution, with both the property owners’ and guests’ benefits in mind.

As our company continues to grow, we are looking for Evening and Night Customer Support Representatives proficient in English. The position is based in our Bansko office and involves evening and nights shifts.

• Maintain guests inquiries, bookings, arrival and departure time
• Provide a smooth resolution to guest queries and issues during their stay
• Assist guests with any maintenance issues
• Coordinate with Housekeeping team and maintenance team
• Monitor and maintain received reservations at night
• Support the guests directly over the phone or in written
• Apply company standards for dealing with guests and property portfolio

Your key skills & qualities:
• English independent user
• Customer centric service approach
• Highly organized, with attention to detail
• Responsible and mature personality
• Sense of humor is highly appreciated

Other features that would help a lot:
• Degree in a relevant subject, preferably Tourism
• Experience in guests service by phone and e-mail
• Knowledge of holiday rental business and platforms (AirBnB, Booking, TripAdvisor, Homeaway, Expedia etc)

Apply now