We hope you will enjoy your stay. If you have any problems or questions during your stay, please contact us and we’ll be happy to help.
Please bear in mind that these are our house rules:
Guests are responsible for any damages incurred during their stay.
Guests are at risk of paying an extra cleaning fee if the property is left in an
unacceptable condition after their stay.
Fines for breaking rules:
There is free on-site parking around the building.
At Blue Mountain Apartments we have an open Wi-Fi network called BMA. There is no password, you only have to accept the terms in the browser when it pops up.
Alternatively you can use our other network, Heimaleiga, the password is: EnjoyYourStay.
If the wifi stops working you can try to restart the router by unplugging it from power, wait a few seconds and then plug it back in. If that doesn’t help please let us know.
There is a LG Smart TV in your apartment.
There are no channels available on the TV but you can use Netflix, which you can find on one of the HDMI channels (push “source” on the remote control”). Use the TV remote to navigate through Netflix.
If you don’t have an account for Netflix and you need access, please contact us for login information.
I am afraid we have no designated space for luggage, but if you wish, you can drop it off on the 1st floor next to the cabinets.
Kindly note that we do not take responsibility for your belongings but the front door is always locked with code. However, all guests can access this place, so please do not leave any valuables there.
Any common waste is collected in a trash bag located in the kitchen. When they are full you take them out the garbage cans that are located in front of the building.
Trash is sorted into plastics, general waste and paper. Please use this sorting system as we recycle.
Gray/black is for general waste
Blue is for all paper and carton, newspapers, magazines, and all packaging made from cartons such as milk and juice cartons. Rinse all food from the materials and compress them to make room for more. Do not put any plastics into the blue bin.
Green is for all plastics, both soft and hard. Soft plastics are for example plastic bags, plastic film and bubble plastic. Hard plastics are containers of all sorts, for example yogurt boxes, plastic trays, and shampoo containers. Rinse all food and chemicals from plastics before placing them in the bin.
If you need to clean your clothes during your stay with us, there is a common laundry room on each floor with washer and dryer.
Please let us know if the detergent is missing, as we provide this. Sometimes previous guests finish it without notifying us.
There is a Senseo coffee machine in your apartment.
To turn the machine on, press the on/off button. The indicator light blinks while the water is heating up. Heating up takes approx. 90 seconds. The coffee machine is ready for use when the indicator light burns continuously.
Move the lever upwards to release and open the lid. Place the coffee pod properly in the center of the pod holder, with the more bulky side pointing downwards.
Close the lid and lock the lever.
Place the cup under the spout openings.
Press the button with the one cup icon and the coffee machine starts brewing your delightful coffee.
After use, lift the pod holder out of the machine and remove the coffee pod(s).
There is a microwave in the apartment for you to use. If you have any problems with how it works, please contact us and let us know what type of microwave is in your apartment.
There is a double stove top in your apartment.
If you have any problems with how it works, please contact us.
Please remember to turn the hob off when you’re finished cooking.
Turn the oven on by choosing the cooking method and heat.
Rotate the left rounded knob to select the cooking method and the right rounded knob to select the heat.
150°C is approximately 300°F, 200°C is approximately 390°F
Please remember to turn off the oven when finished cooking, by turning both of the knobs to 0.
There is a double toaster on the kitchen counter.
Please be careful with the toasting time, as the fire alarm will go off if you toast your bread for too long.
There is a regular water kettle on the kitchen counter.
Please do NOT use the kettle for anything else than water.
Please keep in mind that the hot water from the shower might smell a bit weird. This is because of the sulfur in the water, as the water comes straight from the ground. You will notice this when traveling in Iceland, as the geothermal water all around the country smells.
Your check-out at 10:00 / 10AM.
Before checking out, please take out the trash and wash your dishes.
In case you are leaving later you can store your luggage on the 1st floor. Please see more info under “Luggage storage” further up in the Property Guide.
If you need extra things during your stay such as fresh towels, linens, toilet paper, shampoo etc. there is a white cabinet on the first floor with additional items. Please feel free to help yourself.
If you don’t find what you need, please contact us.
If you want to check in earlier or check out later, this is possible in some cases for a small fee. Please contact us to get more information.
In case the fire alarm goes off, please contact us
Most of Iceland’s houses are heated by geothermal water. The water runs through the radiators heating up the cast iron and warming up the place.
To adjust the settings of a radiator you must turn the knob to a higher or lower setting. The knob is usually located on either side of the radiator.
Note that it takes a little while for the radiators to get hot so don’t put them on full blast just yet. In fact, setting it to 2-3 is usually enough for a radiator that goes up to 5. For a radiator that goes up to 8 the normal setting is about 4-5. Adjusting the setting any higher can lead to rooms getting steamy and the radiators to start emitting heat smell.
In Iceland we have the standard Europlug, a flat, two-pole, round-pin domestic AC power plug, rated for voltages up to 250 V and currents up to 2.5 A.
For these plugs, you can use adapter types “C” or “F”. These are often labeled as a Northern Europe adapter.
95% of all water in Iceland comes from springs in the ground, so it never comes in touch with any pollution. Unlike in many neighboring countries, the Icelandic water is free of chlorine, calcium and nitrate. It contains sulfur, which sometimes gives an egg smell when you use the hot water.
The quality of tap water in Reykjavík is well monitored, so you are not to worry about drinking directly from the tap, as Icelandic water is one of the purest water you’ll find in the world.
Alcohol is quite expensive in Iceland and can only be bought at state run stores called Vínbúðin. The DutyFree store at the airport is a lot cheaper (you will see all the Icelanders go straight there). If you plan on purchasing alcohol, we recommend doing that before picking up your bags at the airport.
Don’t be fooled by the “beer” you see at local supermarkets. Those are light beers with only 0-2% alcohol.
People under the age of 20 are not allowed to buy alcohol of any kind in Iceland.
Just a kind reminder: No parties are allowed at the apartment.
There are a number of grocery stores close to Blue Mountain Apartments. The closest one is Bónus, a 4 minute walking distance.
You’ll also find Krónan, Nettó and Iceland in close driving distance.
To gain access to the Rebook Fitness gym, you need to visit their website
Please follow the steps to register. You can purchase access for a single day, a week or a month, depending on how you are staying.
You also get free access to 3 swimming pools, Sundlaug Kópavogs, Salalaug and Ásvallalaug, when you register at Rebook Fitness.
If you see the website only in Icelandic, please use the Chrome browser so you can auto translate it to English.