Property guide
We hope you will enjoy your stay. If you have any problems or questions during your stay, please contact us and we’ll be happy to help.
Please bear in mind that these are our house rules:
- Smoking is not allowed indoors or on the balcony.
- Please do not throw mouth tobacco pouches on or from the balcony
- Please do not put trash in the toilet.
- Pets are not allowed
- Quiet hours at the New Post Office are from midnight until 7:00 am.
- Please wash the dishes and empty the fridge before departure.
Guests are responsible for any damages incurred during their stay.
Guests are at risk of paying an extra cleaning fee if the property is left in an unacceptable condition after their stay.
Fines for breaking rules:
- Fire alarm goes off - 200 EUR
- Lost key - 100 EUR
- Smoked in the room - 250 EUR
- Dishes not washed - 50 EUR
- Apartment not empty by check-out - 25 EUR for each hour
There is a dedicated parking lot by the entrance of the property, which is free for guests to use.
When booking a ticket to Herjolfur ferry, you can choose what vehicle type you are driving and take it with you in the ferry, to the island
Feel free to use our free Wi-Fi during your stay.
Wi-Fi Name: The New Post Office
Wi-Fi Password: Post2021
There is a Smart TV in the apartment with Netflix. If you don’t have an account for Netflix and you need access, please contact us for login information.
Simply click on the “Netflix” button of the remote control to access Netflix.
There is no designated locked room for your luggage but you are welcome to use our storage room in the basement to store your belongings before or after your arrival.
Please note that we do not take responsibility for luggage kept there.
You can also relax in our shared lounge room on the basement floor, before or after your stay.
The garbage bins are located outside the building, on the right side of the parking lot (when facing the entrance).
Please sort the garbage into these categories: paper & plastic, general waste, cans & bottles.
You are welcome to use the shared washing machine and dryer on the basement floor, by the end of the hallway (next to room 003 and staff room).
Please do not use the washing machine or the dryer before 9 o’clock in the morning and after 10 o’clock (22:00) in the evening.
To turn the washing machine on/off, push the power button. Choose a program by rotating the large rounded button. 30°C is approximately 85°F and 40-60°C is 104-140°F.
Open the drawer on the left of the rounded button and insert the washing liquid in the compartment on the left side of the drawer.
Push the button with the “start/pause” symbol to start your chosen washing program.
To turn the tumble dryer on/off, push the power button. Choose a program by rotating the large rounded button. Push the button with the “start/pause” symbol to start your chosen drying program.
If you can’t open the dryer door, and you see a key symbol appear on the display, the baby lock is on. To deactivate the child lock, touch and hold down the 2 buttons that have a key symbol below, at the same time, until the symbol disappears on the display screen.
After drying, please open the water container on the left of the rounded button and empty it.
Also, please clean the filter inside the dryer.
The coffee maker in your apartment is a French press pot.
To make coffee, you take the lid/plunger out and add 2 tablespoons of coffee at the bottom of the French press. Heat water in the kettle and pour the hot water (not quite boiling) into the pot, almost filling it. Stir gently. Put the plunger in place, but do not press the filter down yet. Leave it under the lid for 2-4 minutes, then hold the handle and slowly press the plunger down. If the plunger becomes difficult to push down, remove it from the pot, and then slowly plunge down again vertically
There is no microwave in the apartment, but there is a microwave in the lounge room which you are welcome to use. Please clean up if the microwave becomes dirty after your usage.
To turn the hob on/off please touch the power sign for 1 second.
Increase the power on the desired burner by touching the + (plus) sign and decrease it by touching the - (minus) sign. Please make sure you are adjusting the power for the right burner.
Touch + and - of a respective cooking zone simultaneously to deactivate the cooking zone. The settings will reverse to 0.
The Booster function makes additional power available for the induction cooking zones. Touch BOOST to activate it, P lights up on the display.
If the hob doesn’t turn on by touching the on/off button, it may be locked with the child lock. To deactivate the child lock function: 1. Switch on the appliance with the on/off button. Do not set the power settings. 2. Touch the lock signal for 4 seconds. The symbol 0 comes on. 3. Switch off the appliance with the on/off button. You can now use the regular instructions to use the hob.
Please remember to turn the hob off after using it.
To turn on the oven you have to choose the cooking program and heating setting.
To choose the cooking program rotate the knob on the left side to the desired function (e.g. fan grilling, conventional cooking, etc).
To choose the desired heat, rotate the knob on the right side to the temperature you’d like to use. 180°C is approximately 350°F and 220°C is approximately 425°F.
To turn off the oven, please turn both knobs back to their first position (left knob to 0 and right knob to °C), leaving no light inside the oven and no heat.
The timer knob in the middle is not necessary to use, and is only intended if you want to use a count-down reminder. It does not turn the oven off or on. To activate the timer, turn the timer knob right round in a clockwise direction and then turn it back in the opposite direction to the desired duration. An acoustic signal will warn you when the count-down is finished.
There is a double toaster inside one of the kitchen cabinets.
You can choose the desired toasting time with the rounded knob on the side. The buttons on the side allow you to defrost, reheat and stop the toaster.
There is a kettle inside one of the kitchen cabinets.
To boil water, add water to the kettle (be aware of the line showing the maximum amount of water) and push the button on the handle down. The kettle will stop boiling when the water is ready.
Please do NOT use the kettle for anything else than water.
Before checking out, please wash your dishes and take out the trash.
Check-out is no later than 11:00 (11 AM).
In case you are leaving the Island later you can store your luggage in the storage room on the basement floor and relax in the lounge, which is located next to the storage room. Please note that the storage room is not locked and we do not take responsibility for luggage kept there.
Please place the key to your room in the black mailbox, next to the entrance, when you’ve checked out.
Outside regular office hours, you can find additional toilet paper, trash bags and towels in the common lounge room. The lounge room is located on the basement floor. The additional items are stored in the cabinets by the sink.
For any other items needed, please contact our service staff.
If you want to check in earlier or check out later, this is possibke in some cases for a small fee, please contact us to get more information.
If the fire alarm goes off, please read the instructions next to the fire alarm panel, next to the entrance of the house.
Most of Iceland’s houses are heated by geothermal water. The water runs through the radiators heating up the cast iron and warming up the place.
To adjust the settings of a radiator you must turn the knob to a higher or lower setting. The knob is usually located on either side of the radiator.
Note that it takes a little while for the radiators to get hot so don’t put them on full blast just yet. In fact, setting it to 2-3 is usually enough for a radiator that goes up to 5. Adjusting the setting any higher can lead to rooms getting steamy and the radiators to start emitting heat smell.
In Iceland we have the standard Europlug, a flat, two-pole, round-pin domestic AC power plug, rated for voltages up to 250 V and currents up to 2.5 A.
For these plugs, you can use adapter types “C” or “F”. These are often labeled as a Northern Europe adapter.
95% of all water in Iceland comes from springs in the ground, so it never comes in touch with any pollution. Unlike in many neighboring countries, the Icelandic water is free of chlorine, calcium and nitrate. It contains sulfur, which sometimes gives an egg smell when you use the hot water.
The quality of tap water in Reykjavík is well monitored, so you are not to worry about drinking directly from the tap, as Icelandic water is one of the purest water you’ll find in the world.
Alcohol is quite expensive in Iceland and can only be bought at state run stores called Vínbúðin. The DutyFree store at the airport is a lot cheaper (you will see all the Icelanders go straight there). If you plan on purchasing alcohol, we recommend doing that before picking up your bags at the airport.
Don’t be fooled by the “beer” you see at local supermarkets. Those are light beers with only 0-2% alcohol.
People under the age of 20 are not allowed to buy alcohol of any kind in Iceland.
Just a kind reminder: No parties are allowed at the apartment.