Property guide
Please note that this is a self check-in property.
We hope you will enjoy your stay. If you have any problems or questions during your stay, please contact us and we’ll be happy to help.
Please bear in mind that these are our house rules:
- Smoking is not allowed indoors.
- Please do not throw cigarettes and mouth tobacco pouches on or from the balconies and in front of the building.
- Pets are not allowed
- No parties or events allowed
- Please wash the dishes and empty the fridge before departure.
Guests are responsible for any damages incurred during their stay.
Guests are at risk of paying an extra fee if they do not follow the house rules.
Fines for breaking rules:
- Fire alarm goes off - 200 EUR
- Lost key - 100 EUR
- Smoked in the room - 250 EUR
- Dishes not washed - 50 EUR
- Apartment not empty by check-out - 25 EUR for each hour
There is no free dedicated parking spot for the apartment.
The street parking around the house is pay zone P3.
P3: It is free from 21:00/9 PM until 09:00/9 AM (10:00/10 AM on Sundays).
There is also free parking near the famous church in Iceland, Hallgrímskirkja.
You can see the parking prices in Reykjavik and a map of the parking zones here.
We recommend using the Parka app to pay for parking.
Please note that you can only park for 3 hours in P1. After that you will be fined, so P1 can not be used for long-term parking. For long-term parking, we therefore recommend P2 or P3.
Please note that the parking garages are closed between midnight (00:00) and 7:00 in the morning so you are unable to retrieve your car between those hours.
Feel free to use our free Wi-Fi during your stay.
Username: Freyjugata Apartments
Password: EnjoyYourStay
TV 1rst floor
There is a Smart TV in the apartment.
Connected to Apple TV where we can watch through apps.
TV 2nd, 3rd floor
There is a Smart TV in the apartment with Netflix.
If you don’t have an account for Netflix and you need access, please contact us for login information.
If you have any problems with the TV please contact us and tell us what kind of TV (brand) you have in your apartment.
We don't have a special designated space for luggage.
There is good luggage storage at the BSÍ bus station and one in the Vesturgata Car Park.
Once you are facing the building. Turn to the right, and go to the back of the building. The trash bins are on your left side.
Gray/black is for general waste
Blue is for all paper and carton, newspapers, magazines, and all packaging made from cartons such as milk and juice cartons. Rinse all food from the materials and compress them to make room for more. Do not put any plastics into the blue bin.
Green is for all plastics, both soft and hard. Soft plastics are for example plastic bags, plastic film and bubble plastic. Hard plastics are containers of all sorts, for example yogurt boxes, plastic trays, and shampoo containers. Rinse all food and chemicals from plastics before placing them in the bin.
The brown bin is for food waste. Food waste should be collected in a paper bag. We recommend that you dispose of this bag every 2-3 days and do not throw very moist/wet food waste in it.
Please note that you can also throw the white coffee capsules (from Te&kaffi) into this bin.
Please dispose of bottles and cans in the apartments after your departure and our staff will pick them up.
There is a washing machine and dryer in the kitchen of your apartment, which you are welcome to use. We provide laundry detergent.
How to use:
Press the round button for a few seconds to activate or deactivate the appliance. Two different tunes sound while switching the appliance on or off. Then turn the selector knob to select the desired program.
Make sure to add laundry detergent in the slot on the left, in the washing machine drawer.
After using the dryer, please open the water container on the left and empty it. Also, please clean the filter inside the dryer.
If you have any problems with using the washing machine or dryer, don’t hesitate to contact us.
There is a Nespresso coffee machine in your apartment.
How it works
Make sure this is enough water in the water tank on the back of the machine. If the buttons show red lights, the water level might be too low.
To add coffee, pull up the handle on top of the machine, add the Nespresso capsule in the compartment and close it by pulling the handle down again.
Choose the type of coffee you want (espresso: small cup or lungo: large cup) by pushing the small rounded buttons with the cup image.
If you can’t close the machine with the handle, the capsule compartment might be full.
Empty the compartment by pulling the front tray, taking the compartment/drawer out, and emptying it. Place it in the machine again before continuing to make your delightful cup of coffee.
There is a dishwasher in the kitchen cabinets.
There is a dishwasher in the kitchen cabinets.
Please remember to use ONLY specific tablets for a dishwasher.
Do NOT use the dishwashing liquid in the dishwasher machine.
Press the round icon on the very left side to turn on the machine. Then select the program that you need. Finally, press the “play/pause” button to start the dishwasher.
If you have any problems with using the dishwasher, please contact us.
First, Second floor.
If there is a sleeping sofa in your apartment, you’ll find instructions for it here.
Remove the mattress. Then pull the string towards you to open the sofa.
You need to make sure the mattress is placed within the mattress frame before closing it. If you have any issues closing the sofa, it is possible that you need to pull the mattress towards you before trying to close it again.
Sleeping sofa - Third floor.
Remove the pillows, face the sofa, and pull the mattress towards you. Then turn the second mattress down.
Here is a video with instructions on how to do that.
There is a IKEA 403.687.70 - MATÄLSKARE microwave in the kitchen.
There is a microwave in the kitchen. Press the circle on the right side to open the door. Press the triangle to set the timer.
To operate at full power you must choose the setting 800, set the time, and push the start button (diamond with line in the middle) ⟐
For lower heat choose a lower setting.
For defrosting you should use the lowest setting: 90.
For quick reheating, just push the start button (furthest right button). This will automatically start the microwave with full power level and the cooking time set to 30 seconds. Each additional press increases the time by 30 seconds.
If you have any problems with using the microwave, please contact us.
There is a hob/stove top, with 4 burners, in your apartment.
How to use:
You need to put a pot or pan on the burner you want to use, before turning the hob on.
Press the circle with a line inside to turn on the stovetop.
If the hob shows the letter “L” and you can’t use any of the controls, it’s locked (for safety). To unlock it, push the key symbol for 3 seconds.
Choose the heat for the burner you’re using and make sure you turn it off after cooking.
Please use the fan at all times. Fire alarm fines apply.
If you have any problems with using the stove, please contact us.
There is an oven in your apartment.
To activate the oven, press the round circle on the left side. Once the button is out, turn the knob to select the desired setting. Then press “ok” to confirm selection.
Turn the circle located on the right to display brightness and to turn the ECO mode on.
Then press “ok” to confirm selection.
If you have any problems with using the oven, please contact us.
There is a toaster in your apartment that takes 2 slices of bread at a time. You can choose the desired toasting time with the rounded knob. Then press the lid down to activate.
There is an electronic water kettle in one of the kitchen cabinets or on the kitchen counter.
Please do NOT use the kettle for anything else than water.
Please see further instructions in this video.
There is a shower in the apartment with a rain head and handheld head.
To turn on the shower, please use the left knob. This also controls which shower head you turn on (up or down). The right knob controls the temperature of the water. 38°C is usually a good temperature for the shower. This is approximately 100°F.
If you feel that the water has a strange smell, it's because of the sulfur in the geothermal water, which is used as warm water in most houses in Iceland.
Check out is at 10:00 / 10AM. Guests are expected to leave the apartment in a decent condition. Please, empty the fridge of all food you brought in.
Please wash the dirty dishes, glasses, and cutlery or start the dishwasher, if you have it in your apartment.
You don’t have to worry about cleaning the towels or sheets, we will take care of that.
You can find luggage storages in BSÍ and other parts of town. Please see more information under “Luggage storage” further up in this property guide.
If you need extra things during your stay such as fresh towels, linens, toilet paper etc. please contact us.
If you want to check in earlier or check out later, this is possible in some cases for a small fee. Please contact us to get more information.
If a fire alarm goes off, and it’s not coming from your apartment, please leave the premises and wait until the alarm goes off, or the issue has been resolved in another way.
If the fire alarm goes off, and it is coming from your apartment (smoke from toaster, etc), please open the windows, to ventilate the apartment, and contact us so we can make sure the alarm is turned off.
If there is a fire in the apartment, please leave the premises and call 112 (emergency services).
There are radiators at the apartment. You can control the heating by turning the knob.
20-23°C is usually a good temperature for floor heating, depending on the season. That is approximately 68-73 °F.
Most of Iceland’s houses are heated by geothermal water. The water runs through tubes in the floor which heats up the floors and warms up the place.
Note that it takes a little while for the heat to take effect so don’t put them on full blast just yet.
If the apartment or room is too hot we recommend opening up a window. Opening up a window helps to adjust the heating quickly in the room since floor heating takes a bit longer to warm up or cool down.
In Iceland we have the standard Europlug, a flat, two-pole, round-pin domestic AC power plug, rated for voltages up to 250 V and currents up to 2.5 A.
For these plugs, you can use adapter types “C” or “F”. These are often labeled as a Northern Europe adapter.
95% of all water in Iceland comes from springs in the ground, so it never comes in touch with any pollution. Unlike in many neighboring countries, the Icelandic water is free of chlorine, calcium and nitrate. It contains sulfur, which sometimes gives an egg smell when you use the hot water.
The quality of tap water in Reykjavík is well monitored, so you are not to worry about drinking directly from the tap, as Icelandic water is one of the purest water you’ll find in the world.
Alcohol is quite expensive in Iceland and can only be bought at state run stores called Vínbúðin. The DutyFree store at the airport is a lot cheaper (you will see all the Icelanders go straight there). If you plan on purchasing alcohol, we recommend doing that before picking up your bags at the airport.
Don’t be fooled by the “beer” you see at local supermarkets. Those are light beers with only 0-2% alcohol.
People under the age of 20 are not allowed to buy alcohol of any kind in Iceland.
Just a kind reminder: No parties are allowed at the apartment.
There are several grocery stores close to Freyjugata apartments. The closest one is Krambúð, a 4-minute walking distance. There is also another grocery store called Bónus, for 8-minute walking distance. This is usually the cheapest option.
You’ll also find Krónan in a 6-minute walking distance.
The pharmacy closest to Freyjugata apartments is the ÍslandsApótek, which is located at Laugavegur 53b, 101.
Location: https://maps.app.goo.gl/XnEA5hrMSiB9rAwE9
ÍslandsApótek (IcelandsPharmacy) helps with emergency prescriptions if you forget or finish your medicines on your holiday. Located in the heart of Reykjavik and offers all pharmacy services (cold, flu, allergy drugs and painkillers) in addition to carrying a great variety of Icelandic cosmetics and natural products.
If you need taxi service you can call Hreyfill taxi company: +354 5885522 or Taxi Reykjavik BSR +354 5610000
You can also find more information about transportation under “Transportation” further below in this property guide.
