Last updated on: June 2023
This Privacy Policy outlines how Heimaleiga, Grensásvegur 14, 108 Reykjavík, Iceland (henceforth referred to as “we”), collect, use, store, and protect your personal information when you interact with our website (https://heimaleiga.is/) and booking engine. We take your privacy seriously and are committed to ensuring the security and confidentiality of the information you provide to us. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
- Information We Collect
1.1 Personal Information:
We may collect personal information from you when you interact with our website and booking engine. This includes, but is not limited to, your name, address, email address, phone number, and payment information.
1.2 Usage Information:
We may collect non-personal information about your interactions with our website and booking engine. This may include your IP address, browser type, device information, operating system, and the pages you visit on our website.
1.3 Cookies and Similar Technologies:
We use cookies and similar technologies to collect information about your browsing activities on our website. These technologies help us personalize your experience, analyze trends, and track your usage patterns. You can manage your cookie preferences through your browser settings.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy [Insert Link].
- Use of Information
2.1 Provision of Services:
We use the information we collect to provide you with our property management services, process your bookings, communicate with you, and respond to your inquiries. This includes sending you booking confirmations, updates, and notifications related to your stay.
2.2 Analytics and Improvements:
We may use Google Analytics or similar tools to analyze website usage, gather demographic information, and improve our services. This helps us understand how visitors interact with our website and booking engine, identify areas for enhancement, and optimize our marketing efforts.
2.3 Marketing Communications:
With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services, special offers, and relevant news. You can unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.
- Information Sharing
3.1 Third-Party Service Providers:
We may share your personal information with third-party service providers that assist us in delivering our services. These providers may include payment processors, customer support platforms, email marketing services, and analytics tools. We ensure that these service providers uphold adequate security measures and only use your information for the purposes outlined in this Privacy Policy.
3.2 Legal Compliance and Protection:
We may disclose your personal information when required by law or in response to valid legal requests. We may also share your information to protect our rights, property, or safety, and the rights, property, or safety of others.
- Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
- Your Rights
You have the right to access, update, erase, and correct inaccuracies in your personal information held by us. If you would like to exercise any of these rights or have any concerns regarding your privacy, please contact us using the information provided at the end of this Privacy Policy.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
- Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.
- Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
8.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Heimaleiga, Grensásvegur 14, 108 Reykjavik, email: heimaleiga@heimaleiga.is. We will address your concerns in accordance with applicable law.
