Last updated on: June 2023
- Information We Collect
1.1 Personal Information:
We may collect personal information from you when you interact with our website and booking engine. This includes, but is not limited to, your name, address, email address, phone number, and payment information.
1.2 Usage Information:
We may collect non-personal information about your interactions with our website and booking engine. This may include your IP address, browser type, device information, operating system, and the pages you visit on our website.
1.3 Cookies and Similar Technologies:
- Use of Information
2.1 Provision of Services:
We use the information we collect to provide you with our property management services, process your bookings, communicate with you, and respond to your inquiries. This includes sending you booking confirmations, updates, and notifications related to your stay.
2.2 Analytics and Improvements:
We may use Google Analytics or similar tools to analyze website usage, gather demographic information, and improve our services. This helps us understand how visitors interact with our website and booking engine, identify areas for enhancement, and optimize our marketing efforts.
2.3 Marketing Communications:
With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services, special offers, and relevant news. You can unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.
- Information Sharing
3.1 Third-Party Service Providers:
3.2 Legal Compliance and Protection:
We may disclose your personal information when required by law or in response to valid legal requests. We may also share your information to protect our rights, property, or safety, and the rights, property, or safety of others.
- Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
- Your Rights
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
- Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.